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Do customers trust your ecommerce website?

by Chris Sutton | April 29, 2013

 

In my last blog, I mentioned how many websites don’t include their contact number or address on their website, and simply have a form for users to fill out if they need to contact the site owner.

Frequently, the impact of that on site visitors is that they don’t trust the site, and why would you buy from someone who doesn’t want to be contacted.

In ecommerce, trust is everything, if shoppers don’t trust a site, they won’t buy!

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Top 10 web design tips

by Chris Sutton | April 15, 2013

 

It might seem odd for a web design and development company to be writing a blog with tips on how to design a website. The reality though is that while we can develop concepts and recommend best practice implementation, while we have many years of experience in building effective websites, and in some cases have extensive experience in developing sites for a particular industry, for all that we still don’t know your business and your target market as well as you. So while a web developer can provide sound technical and commercial advice, ultimately we take our direction from our customers.

The purpose of this blog is not to provide tips on the technical aspects of creating and coding a site, but to give you as a business owner or manager an understanding of some elements that make an effective web page and to help you in your discussions with your website developer.

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Some steps to improve website conversions

by Chris Sutton | April 11, 2013
Some steps to improve website conversions

I’m a big fan of concise “how to” blogs and articles that provide good tips on how to achieve something without having to spend hours researching and reading. As the web gets ever more congested with competing sites, the need to stand out and be the site that converts to sales or inquiries is becoming evermore important. This blog is about how to achieve better conversions on your site.

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SaaS Content Management Systems (CMS) vs Open Source Software

by Chris Sutton | April 4, 2013

 

A question we often get asked by potential clients is what is the difference between open source systems such as Magento, Wordpress etc., and proprietry SaaS CMS systems. At SiteSuite we've been developing our own SaaS online business suite for over 13 years, as well as having some experience in the use of Magento in particular. Over the course of a few blogs we'll share our knowledge and experience

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